The loyalty programme at TrueLuck looks set to reward its most dedicated players. Structured into multiple tiers, the VIP casino system will require users to collect points as they wager. Leveling up unlocks benefits such as exclusive bonuses, higher withdrawal limits, cashback offers, faster payouts, and even access to a VIP manager and phone line.
Starting at Level 1, players can progress through 6 tiers, culminating in the prestigious Ruby tier. Rewards begin at Level 2 and include benefits such as level-up bonuses, daily cashback, rakeback, and personalised VIP support. Cashback starts at 5% for Silver players and reaches up to 15% for Ruby members, with rakeback growing from 0% to a maximum of 5%.
TrueLuck Casino Games & Providers
TrueLuck Casino is a new player, but they have partnered with some of the biggest names in the industry, such as Evolution, Pragmatic Play, BGaming, and Play’n GO. With more than 5,000 online casino games, the collection includes thousands of slots, an extensive selection of table and card games, lucrative jackpots, live dealers, and even lotteries for added variety.
Exciting online slots take centre stage at TrueLuck Casino, with diverse themes such as Ancient Egypt, mythology, fruits, and animals. We’ve tested some of the most popular slots — Wanted Dead or a Wild, Aztec Smash, Gates of Olympus 1000, and Bigger Bass Bonanza — all with incredible graphics and smooth gameplay.
Table games, including multiple variations of European and American roulette, poker, multi-hand and single-deck blackjack, and baccarat, are also available. For live casino players, TrueLuck offers over 320 options, with games streamed in HD quality from the best studios. Players can also try their luck at various jackpots, including Mega Moolah and Divine Fortune. All games, except the live dealer options, are available in demo mode.
Does TrueLuck Casino Offer Tournaments?
At the time of writing this TrueLuck Casino review, we couldn’t find any information about tournaments or competitions. It’s probably because the casino is new and still expanding its offerings. No doubt, once they settle in, we can expect to see some exciting tournaments and competitions with big prizes up for grabs. However, we found that the higher tiers in the VIP Club get special access to exclusive tournaments and competitions, which is an added perk for loyal players. Keep an eye on the “Promotions” page for any updates or announcements regarding tournaments.
Payment Methods & Currencies at TrueLuck Casino
TrueLuck strives to make the deposit and withdrawal process as smooth as possible. The platform offers numerous casino payment methods, including:
- Visa
- Mastercard
- Bank Transfers
- Apple Pay
- Google Pay
- Revolut
- Bitcoin
- Ethereum
- Litecoin
- Tether
The only currency is Euros (€). The minimum deposit and withdrawal amounts start at €20, while some payment methods may require a higher €40 minimum. Payouts are processed within 48 hours on average, although actual times depend on the payment method chosen. Daily and monthly withdrawal limits are generous, capped at €10,000 and €50,000, respectively, making this a decent option even for high rollers.
TrueLuck Casino Licence & Security
TrueLuck Casino is operated by LYNTEC LIMITED, a company registered under the Laws of Costa Rica at Jaco. The casino holds a Costa Rica licence, which ensures secure payments, data protection, and fair gaming practices. While this type of licence is not regarded as the most prestigious in the industry, we believe it still shows that the casino is legitimate and regularly audited by authorities. TrueLuck also employs SSL encryption to safeguard user data and transactions. However, the platform doesn’t have any responsible gaming tools, so players should manage their activities responsibly.
Customer Support at TrueLuck Casino
TrueLuck Casino provides 24/7 live chat support in English, ensuring players can quickly get assistance at any time. For less urgent and more complex issues, players can send an email to [email protected] or [email protected]. There’s telephone support as well, but only for VIP players. We’ve tested the live chat support, and we were pleased with the fast response time and helpfulness of the agents.